Privacy Policy

Effective Date: October 1, 2024

LocalBee LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform. By using LocalBee, you agree to the practices described in this policy.

1. Information We Collect

We collect both personally identifiable information (“Personal Information”) and non-personal information to provide you with the best possible service.

Personal Information

When you sign up for an account or use the platform, we may collect the following types of information:

  • • Contact Information: Your name, email address, and phone number.
  • • Account Details: Username, password, profile information, and preferences.
  • • Payment Information: Billing address, credit card details, or other payment information for transactions.
  • • Mentor or Mentee Profile Information: Details you provide in your profile, such as areas of expertise, education, work history, or goals.

Non-Personal Information

Automatically collected when you interact with the platform:

  • • Device Information: IP address, browser type, operating system, and device type.
  • • Usage Data: Pages viewed, interactions with mentors or mentees, and time spent on the site.
  • • Cookies and Tracking Technologies: Used to collect usage data and improve user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide and Improve Our Services

  • Facilitate mentorship connections.
  • Process payments for sessions.
  • Personalize your experience with tailored recommendations.
  • Improve platform performance and features.

To Communicate with You

  • Send account-related notifications (e.g., booking updates, payment confirmations)
  • Provide customer support and respond to inquiries.
  • Send marketing/promotional communications (if opted in)

For Security and Compliance

  • Monitor for fraudulent or unauthorized activity.
  • Enfore compliance with Terms of Service.
  • Fulfill legal or regulatory requirements.

3. How We Share Your Information

We do not sell or rent your Personal Information to third parties. However, we may share your information in the following situations:

  • • With Mentors and Mentees: When engaging in mentorship activities, certain information (name, profile details, communication history) will be visible to the participating mentor or mentee.
  • • With Service Providers: We may share information with trusted providers who assist with payment processing, website hosting, data analytics, and customer support. These providers are contractually bound to protect your data and only use it for approved purposes.
  • • For Legal Reasons: We may disclose information if required by law to comply with legal obligations (e.g., court order, subpoena), protect users' safety and platform security, or defend against legal claims or investigations.

4. Your Rights and Choices

Depending on your location and applicable data laws, you may have the right to:

  • Access and Update: Log in to your account to view or edit your Personal Information.
  • Delete Your Account: You may delete your account by contacting info@joinlocalbee.com. Some data may be retained for legal or administrative purposes.
  • Opt-Out: Use the unsubscribe link in our marketing emails. We may still send essential account notifications.
  • Cookies: You can adjust browser settings to block or warn about cookies. Note: Some features may not function properly without cookies.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. While we strive to secure information, no method of online transmission is 100% secure.

You are responsible for protecting your account login credentials.

6. Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes outlined here, unless law requires longer retention. When no longer needed, we delete or anonymize your data.

7. International Data Transfers

If accessing from outside United States, your data may be transferred to and processed in countries that do not have the same data protection laws. By using LocalBee, you consent to these transfers.

8. Children’s Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware of such inadvertent collection, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the Effective Date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

LocalBee Support

info@joinlocalbee.com