Privacy Policy
Effective Date: October 1, 2024
Local Bee (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform. By using Local Bee, you agree to the practices described in this policy.
1. Information We Collect
We collect both personally identifiable information (“Personal Information”) and non-personal information to provide you with the best possible service.
Personal Information
When you sign up for an account or use the platform, we may collect the following types of information:
• Contact Information: Your name, email address, and phone number.
• Account Details: Username, password, profile information, and preferences.
• Payment Information: Billing address, credit card details, or other payment information for transactions.
• Mentor or Mentee Profile Information: Any details you provide in your profile, including areas of expertise, education, work history, or goals.
Non-Personal Information
We also collect non-personal information automatically when you interact with the platform, such as:
• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Information about how you use the platform, such as pages viewed, interactions with mentors or mentees, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect data about your use of the platform and to improve your experience.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide and Improve Our Services
• Facilitate mentorship connections between mentors and mentees.
• Process payments for mentorship sessions.
• Personalize your experience and provide tailored recommendations based on your preferences.
• Improve the functionality and performance of the platform.
To Communicate with You
• Send you account-related notifications, such as updates on mentorship sessions or payment confirmations.
• Provide customer support and respond to your inquiries.
• Send you marketing and promotional communications, if you’ve opted in.
For Security and Compliance
• Monitor for fraudulent activity, unauthorized access, and breaches of our Terms of Service.
• Ensure compliance with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your Personal Information to third parties. However, we may share your information in the following situations:
With Mentors and Mentees
When you participate in mentorship activities, certain information such as your name, profile details, and communication history will be shared with the mentor or mentee you’re interacting with.
With Service Providers
We may share your information with trusted third-party service providers who assist us with:
• Payment processing.
• Website hosting.
• Data analytics.
• Customer support.
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
For Legal Reasons
We may disclose your information if required by law, or if we believe it’s necessary to:
• Comply with a legal obligation, such as a court order or subpoena.
• Protect the safety and security of our users or the platform.
• Defend against legal claims or regulatory investigations.
4. Your Rights and Choices
You have several rights regarding your Personal Information, depending on where you are located and applicable data protection laws:
Access and Update Your Information
You can access, update, or correct your Personal Information at any time by logging into your account and editing your profile.
Delete Your Account
You may delete your account by contacting us at support@localbee.com. Please note that some information may be retained for legal or administrative purposes even after account deletion.
Opt-Out of Marketing Communications
You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails. However, we may still send you important account-related notifications.
Cookies and Tracking Technologies
You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, certain features of the platform may not function properly without cookies.
5. Data Security
We take data security seriously and use reasonable administrative, technical, and physical safeguards to protect your Personal Information. While we strive to protect your data, no transmission over the internet is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account login information confidential.
6. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. International Data Transfers
If you are accessing the platform from outside of [Insert Country], please note that your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your home jurisdiction. By using our platform, you consent to such international data transfers.
8. Children’s Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit Personal Information from children under 18. If we become aware that we have inadvertently collected such information, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Local Bee Support
Email: support@localbee.com
